A dependable package backed up by a top notch team
As long term HireTrack users the NX release was a complete breath of fresh air. It just works and works well.
Stability of the server has been rock solid since first deployment and requires very little management.
The application has an every growing feature set so obviously there is a learning curve, but Navigator are incredibly supportive of this and it doesn't take long to get new staff comfortable.
As long as you put the effort in to maintaining a good inventory everything else just seems to fall into place. We know exactly where our equipment is, where it's going, when it needs servicing and how our revenues and costs are looking.
One of the most important features for me is the ongoing support and I can't recommend them highly enough. Simon is an excellent trainer and is more than happy to just have a day of consultancy, bringing his real world experience into discussions around how we and others use the software, how we might implement these and what could be developed in the future.
The continuous development is refreshing and the team are very open to constructive discussions about getting the most out of the package. Obviously the trade off with continuous evolution is the odd quirk or bug but the team are incredibly pro-active in providing fixes with the long-term update always following shortly after.Read another review...