Complete Hire / Production / Installation & asset management solution
Enlightened have been using Navigator's software for over 15 years. About 3 years ago we upgraded from Hiretrack Eclipse to HireTrack NX and have never looked back.
HireTrack NX is a very powerful company management software solution and really is now at the heart of everything we do at Enlightened. This includes hire, production, install, sales, testing & repairs along with full inventory and asset management.
Of course, HireTrack NX is only as good as the information you put into it. Keeping the inventory accurate is essential to our daily use - but once correct means that you know where every last cable is, and possibly more importantly where it is coming back from for the next job.
At Enlightened we have taken on board a lot of the features and facilities. We barcode scan about 90% of our equipment, we manage transport and crew allocations. All our PAT and LOLER results are loaded in too. It really is the centre of our operation.
There are some features that can be further enhanced - but with the rate that enhancements and new features are released there really is nothing to complain about.
Navigator Systems support has been incredible. On the occasions that something strange has happened, they have been very quick to respond and resolve.
Access to the SQL engine is a breath of fresh air. We can create queries and reports with ease to show whatever information we can imagine.
We are frequently approached by other companies trying to sell us rental management solutions - to date no one has got close to offering the functionality let alone the cost. HireTrack NX really is invaluable to us.Read another review...