The only thing worse than training employees and having them quit, is not training employees and having them stay.
William H. Vanderbilt, Railroad magnate

Rental Software Training Overview

Training is often viewed by those in the production business as unnecessary or frivolous. However, it is one of the best investments you can make for your company. While HireTrack's easy to use interface allows for quick implementation, the truth is that the depth of the program can prove a steep learning curve for most users. To aid our customers in getting to that next level in their business, Navigator Systems offers a variety of training options.

On Site Training


End User Training

The most popular type of training is on-site at your premises. One of our trainers will visit you for a day or more and train your staff in situ on how best to use the rental software to carry out their day to day tasks.

Training the Trainer

As an alternative to the above, we can visit you on site and take one or two members of your team through the intricacies of the whole software package, so that they can then pass their knowledge on to other members of the team.

Internet based Training


One to one

One to one internet based training allows users to interact with a trainer for a short period of an hour or two, to discuss and be trained on a specific area of the rental management software. This is great for customers that have previously attended a full training course and now require either a refresher or have expanded the business and require some advice on best practices. The one to one internet training is sold in blocks of four hours but may be utilised an hour at a time.

Self help training

On the Zendesk portal there are many videos and articles explaining "How to...." carry out various task that users will find useful.

Class Room based Training


Training Class

This course is primarily aimed at end users, who will be trained to set up the system; creating quotes, checking equipment out, scheduling crew and transport, and generating invoices. The course is held at a purpose-built IT training centre. Each delegate has their own terminal to ensure that they get hands-on experience with the system and learn how to fully integrate it into their daily business practices. Delegates from several different companies will attend this course and so it's a great opportunity to talk to peers from the industry and discuss how they run their operations.

Expert Implimentation


Moving forward

Once you've bought your rental management software system, what's the best way to make sure that you get the most out of your investment?
Have a read of our moving forward article.
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